Privacy Policy

Effective Date: September 2026

At Celebration Holdings (Pvt) Ltd (operating via www.chpl.lk), we are deeply committed to protecting the privacy and security of our global buyers, B2B partners, and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal and corporate information when you visit our website, request evaluation samples, or place orders for our certified organic products, spices, and tropical fruits.

1. Information We Collect

When you interact with our website, we may collect the following categories of information:

• Personal and Business Identification Information: Your full name, corporate or personal email address, telephone number, company name, and shipping/billing address provided voluntarily during inquiries, sample requests, or checkout processes.
• Payment and Transaction Data: Billing details necessary to process sample fees and commercial orders, which are securely handled through accredited third-party payment gateways (such as PayHere or OnePay). We do not store raw credit card numbers on our servers.
• Technical and Browsing Data: Information collected automatically using cookies and analytical tracking technologies, including your IP address, browser type, device information, operating system, and pages visited on our platform.

2. How We Use Your Information

We utilize the collected information for specific, operational purposes:

• To process, fulfill, and track your commercial export shipments, retail purchases, and evaluation sample requests.
• To communicate with you regarding your inquiries, provide customer support, and issue Proforma Invoices or shipping updates.
• To personalize your experience on our website and present relevant organic product catalogs or corporate updates.
• To improve our digital platform, manufacturing workflows, and product offerings based on user feedback and engagement patterns.
• To detect, prevent, and mitigate fraudulent activities, unauthorized access, and security breaches.

3. Information Sharing and Disclosure

We respect your privacy and do not sell, trade, or rent your personal or business information to third parties. We may share your data only under strict operational conditions:

• Trusted Service Providers: We share necessary details with trusted logistics partners, freight forwarders, and secure payment processors who assist us in fulfilling global shipments and transactions. These entities are contractually bound to maintain strict confidentiality and data security.
• Legal and Regulatory Compliance: We may disclose your information if required to do so by applicable laws, court orders, or governmental and customs authorities (such as Sri Lanka Customs or export regulatory boards).

4. Data Security

We implement robust, industry-standard administrative, technical, and physical security measures to protect your personal and corporate information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission over the internet is 100% secure, and absolute security cannot be guaranteed.

5. Cookies and Tracking Technologies

We utilize cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand user preferences. You can choose to disable cookies through your individual browser settings; however, doing so may limit certain functional features of our website, such as currency selection or secure portal navigation.

6. Changes to This Privacy Policy

We reserve the right to update, amend, or modify this Privacy Policy at any time to reflect operational changes or regulatory requirements. Any modifications will be posted directly on this page with a revised effective date. We encourage you to review this policy periodically.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please reach out to us directly through our official corporate channels: